FREQUENTLY ASKED QUESTIONS

Full length comfortable trousers, riding boots, tramping boots or sturdy shoes with a heel and sunscreen. Don't forget to bring along waterproof wind breaker or jacket!

A water bottle, sunglasses, a small camera and your swimming gear and towel if you are on the Kauri Ride or Hunter and Gatherer Rides!

Yes, small cameras are welcome on all rides, however cameras are carried at owners risk, we do not take responsibility for loss or damage.

We will endeavour to allow all guests the opportunity to trot and canter in safe areas, please only do so once your guide has given the all clear and understand that there may be other guests on the trek that are not experienced.

Children are those under the age of 16, and will require a consent form to be signed by the parent or caregiver. Confident 8 year olds are allowed on all rides, for those under 8, please contact us directly.

We do not have a set weight limit but ask if you are over 100kgs to please notify us when making your booking so that we can ensure we have the correct saddled horse for you

We have varying breeds and sizes of horses available, all of our horses are trained to be able to be ridden in all situations.

Absolutely, we do ask however that if you have a known kicker or green horse that you notify us during your booking as well as use common horse sense and put a red ribbon or band around your horses tail. For safety reasons we may not be able to accommodate green horses with other guests bookings.

We do try to keep our treks small so that we can give the best experience possible, however if you have a group larger than six please contact us directly and we will endeavour to accommodate you.

Yes, we will provide all riders with safety head-wear. If you are bringing your own horse on a ride we do reccommend that you wear a helmet, however if you choose not to, we can not take responsibility for any injury that may be caused due to this.

It will depend on your Trek as to where your check-in will be, you will be advised in your booking confirmation.

We can only accept cash on site. To confirm your booking, bank transfer details are available at the time of booking, please ensure you allow enough time for the payment to be recieved. A 20% non-refundable deposit is required for all bookings.